Customer service:

Tel: +44 (0)7708120375
Email: [email protected]

Helpline is busy?

If customer service line is busy or closed please send us email to [email protected] and we will try to respond as quick as we can. We will be happy to hear from you. Please provide as much information as you can.

General questions?

Please make sure you have checked our FAQ, you may find your question is answered there.

Cannot find your ticket? Want to find order status?

You may find the status of your order from your Event First account page.
Please use your username (Email address) and password (has been sent to Email address provided by you with personal details) to log in. You also can download purchased tickets from your orders page.

Provide maximum info about your issue

When contacting us regarding an existing order, please provide as much information as you can about you and your order to enable us to respond quickly and effectively to your query.

Please note:

For your protection, please do not provide credit card numbers, passwords, bank account numbers or other non-public information when contacting us. Public internet email is a communication channel which cannot be guaranteed to be secure, therefore there are no guarantees that any email or its contents have not been intercepted by a third party or have been altered after being sent. The Event First is committed to ensuring the privacy of your information.

Sales (for organisers):

Tel: +44 7722 829 723
Email: [email protected]

Correspondence

Event First Ltd
14A Mary Rose Mall
London, UK
E6 5LX