Secure policy

Event First take responsibility for all customer’s tickets transactions through our website. We use SagePay as secure payment gateway. To make sure we provide maximum protection we use 3D Secure system.

What is Sage Pay?

Sage Pay is, the fastest growing independent payment service provider (PSP) and is a division of business software company Sage, one of the UK’s most trusted business brands. Sage Pay processes over 4 billion secure payments each year, for over 30,000 + UK businesses of all sizes. They all rely on Sage Pay to keep their money moving and help them to tackle online card fraud, ensuring that the payment process is safe and easy for you — their customer.

Transaction security

All transaction information passed between Event First site and the payment system Sage Pay is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and are signed using MD5 hashing to prevent tampering. Our customers can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

We do not keep any of your card information on our servers or in our offices to maximise your security.
However all transactions are processed on secure server (SagePay) over 128 bit SSL which encrypts your credit and debit card information. No cardholder information is ever passed unencrypted and are signed using MD5 hashing to prevent tampering. Our customers can be completely assured that their data is 100% secured and all card information is stored by our merchant system SagePay at their secure data centre.

Encryption and Data Storage

Once on SagePay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign’s Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

System security

Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.
Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.